During the crisis exercise, we go through the elements of resolving a potential real crisis:

• The organization is hit by an unexpected situation that has the potential to escalate into a communication crisis and damage brand reputation.
• What is the crisis resolution strategy?
• Who is on the crisis management team?
  

• How to resolve the crisis as quickly as possible while protecting employees and clients, as well as brand reputation?
• How to maintain public image during the crisis?
• What helps prepare for interviews in situations where information is limited or negative?
• Examples of communication crises.
• Practical exercises and camera training.

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